Contact Us

Special Note: Destiny's offices will be closed over the Christmas and New Year period from 5:00pm on Friday, December 17th 2021 to 9:00am on Tuesday, January 4th 2022.

Destiny Services

To enquire about Destiny's services, please contact one of our Property Investment Advisers or Mortgage Specialists.

Property Investment Advisers

Our Property Investment Advisers are Qualified Property Investment Advisers (QPIA) and they are available to answer your enquiries from 9:00am to 5:00pm AEST Monday to Friday.

Make an Enquiry

T: 1300 693 378 (within Australia)
or +61 2 4302 1849 (outside of Australia)
E: Info@destinyfinancialsolutions.com.au

Mortgage Specialists

Our Mortgage Specialists are are available to answer your enquiries from 9:00am to 5:00pm AEST Monday to Friday.

T: 1300 796 558 (within Australia)
or +61 2 4302 1848 (outside of Australia)
E: Info@destinymortgagecentre.com.au

Other enquiries

For all enquiries relating to accounts, administration, the Destiny website, or the Destiny Online Store please contact Destiny's Head Office by completing our Make an Enquiry form or by calling us on 02 4302 1800 if calling from within Australia or +61 2 4302 1800 if calling from outside Australia.

Complaints

If you would like to lodge a complaint about the how we've delivered any of our services, then please direct your complaint to Complaints@destiny.com.au.

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.

T: 1800 931 678
E: info@afca.org.au
W: www.afca.org.au
or in writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001.

Destiny® Financial Solutions Pty Limited (ABN 25 073 558 488) is licensed (License No 385880) as an Australian Credit Licensee pursuant to the National Consumer Credit Protection Act 2009.
Destiny® Mortgage Solutions Pty Ltd (ABN 115 951 534) is licensed (License No 385905) as an Australian Credit Licensee pursuant to the National Consumer Credit Protection Act 2009.